The shop
Postage and returns
We post from Sydney within two working days, and we put things right when they go wrong.
Where we post, and what it costs
Australia, standard postUntracked, about a week. Free from 2 packs.
$4.00
Australia, tracked postWith a tracking number, two to five working days.
$9.00
New Zealand, standard postUntracked, one to two weeks.
$13.00
Prices are in Australian dollars, for the whole order.
Faulty or damaged on arrival
Email us within 30 days of delivery with your order number and a photo. We'll replace or refund faulty items as required by Australian Consumer Law. We may ask for the item back. One claim per order.
Lost in the post
If it hasn't arrived 15 working days after we post it in Australia, or 25 to New Zealand, write to us and we'll post another.
Changed your mind
We don't refund change of mind.
Your rights
All of this is on top of the guarantees you have under the Australian Consumer Law, which nothing here takes away.
To ask about any of it, write to [email protected] with your order number.